White beaches and blue sea

In Case of Illness and Injury

What to Do if You Become Sick or Injured While Traveling in Okinawa

This section provides the necessary information for both emergency medical situations and non-urgent illnesses or injuries.Consider obtaining travel insurance as a means of ensuring safety and peace of mind during your travel.

For Illnesses or Injuries That Requires Urgent Medical Attention.
Please dial 119 to contact the fire department and request an ambulance.

Minor illness or injury

Please dial FreePhone Medical Consultation.They will assess your symptoms and provide necessary advice, as well as information on medical facilities that offer foreign-language support.

FreePhone Medical Consultation

With 24 hours a day, 365 days a year availability.

●Supported Languages
English, Chinese (Mandarin, Cantonese), Korean, Portuguese, Filipino (Tagalog), Vietnamese, Spanish, Indonesian, Thai, Nepali, French, Russian, Burmese, Hindi, Mongolian, Persian, Taiwanese, Urdu, Khmer, Bengali, Italian, German, Sinhala, Ukrainian, and Malay.

You may also contact private medical facilities that offer foreign-language support directly.

Naha International Clinic

Experts provides international emergency medical care for foreign tourists that are currently visiting Japan.A multilingual medical concierge is available to assist you anytime, providing full support from registration to examinations, consultations, and medication pickup. Ensuring you a smooth, safe, and worry-free experience.

Naha International Clinic

Nuchimaasu-go

Per your request, a vehicle equipped with medical devices will be dispatched to your hotel with a nurse. Alongside the nurse's support, you can receive medical advice online from a doctor.

Nuchimaasu-go

Travel Insurance

White beaches and blue sea

Traveling is supposed to be a fun experience, but if you get sick or injured, medical expenses can be a burden.One way to have peace of mind while traveling to Okinawa is to purchase travel insurance that provides adequate coverage and services, especially a plan that covers medical expenses.It is best to purchase travel insurance before you depart for your trip, but there are travel insurance policies you can purchase after arriving in Japan.When purchasing insurance, be sure to check the contents to make sure that the necessary coverage and services are included.
For more information, please check the Japan National Tourism Organization (JNTO) website.

Protect yourself from potential risks with travel insurance
For safe travels in Japan Guide for when you are feeling ill